Returns & Exchanges
SourceUnknown accepts returns on unworn, unwashed items with original tags attached within 14 days of the delivery date. Please note that certain items marked as final sale are not eligible for return or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Package the Items
Carefully place the items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a refund.
Ship the Return
Affix the prepaid shipping label provided via the portal and drop off your package at the designated carrier location.
Receive Your Refund
Once our quality control team inspects and approves your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing